To all our valued clients,

We appreciate the trust that you put in us to care for your precious pets, and we apologize for the fact that we are so busy that we are booking appointments out a significant amount of time. The challenge of reduced appointment availability has made it even more important that each appointment is used to help a patient.

To that end, we are now requiring appointments be confirmed 24 hours in advance, so that appointment times are not wasted. If an appointment is not confirmed, it will be given to the next patient on the waiting list.

Not showing up for an appointment that is scheduled will result in a $40 no-show fee, and if a surgery appointment is missed a $90 fee will be due for the time that could not used to care for patients. These fees will need to be paid prior to being able to reschedule your appointment. Please let us know as soon as possible if you think there may be a chance that you will not be able to make any appointment, so we can attempt to get another pet in need cared for in that time slot.

Thank you for your help with keeping our schedule on track so we can help as many patients as possible.

Dr. Stewart and all the caring staff at West Olympia Pet Hospital